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SriLankan Airlines Limited is a limited liability company bearing registration No. PB 67, governed under the Companies Act No. 07 of 2007 Sri Lanka.
The current stated capital of the Company is indicated in Form 6 and the total number of shares issued by the Company is indicated in Form 15, which are both public documents filed by the Company at the Registrar of Companies.
| Mr. Asoka Pathirage | – Chairman |
| Mr. Malik Fernando | – Director |
| Dr. Hansa Wijayasuriya | – Director |
| Mr. Jayanth Perera | – Director |
| Mr. Ananda Wijetilaka Atukorala | – Director |
The Company was incorporated at the inception under the name of Air Lanka Limited under the Companies Ordinance (Cap 145) on the 11th January 1979. Air Lanka Limited having complied with the conditions of Section 93 of the Companies Ordinance, was entitled to commence business on 02nd March 1979 under registration no PBS.1020. The name of “Air Lanka Limited” was subsequently changed to “SriLankan Airlines Limited” on the 07th May 1999. Thereafter with the adoption of the new Companies Act, the Company was re-registered on 09th November 2007 with new registration number PB 67.
Airline Centre, Bandaranaike International Airport, Katunayake.
The subsidiaries of the Company are Sri Lankan Catering Limited and Air Lanka Private Limited which are 100% owned by the Company.
Last updated date – 15th May 2023
There are 13 main divisions of the Company which are driving the operations of the organizations. Those divisions are:
and there are departments under those divisions
The Senior Management Team of the Company comprises of the officers in charge of these divisions.
The functions of these departments are governed by various internal manuals and policies to ensure consistency and transparency in the operational activities.
The decision making of the Company takes place at various levels. As a company incorporated under the Companies Act, the Board of Directors has the authority on final decision making. The strategic decisions relating to the business affairs of the Company are made at the Board of Directors level in consultation with the Senior Management Team and other stakeholders.
The Senior Management Team is in charge of implementing broader policies and decisions of the Board of Directors, and makes recommendations to the Board of Directors and are involved with the decision making of the Board of Directors.
The affairs of the Company are governed under internal manuals and policies dealing with the following subject areas - people administration & people engagement, third party maintenance operations, related party transactions & donations, marketing, social media, interlining, commercial promotions, financial accounting, corporate information security, general service agents & international relations, outstation finance, corporate credit control, procurement, revenue accounting, management accounting & financial services, information technology and risk management.
The human resource policy dealing with people administration & people engagement, deals with numerous subject areas including the employee grading structure and job categories, hours, work schedules, overtime, holidays, performance evaluation, termination of employment, disciplinary procedure, medical services and benefits, transfers, leave, talent resourcing, recruitment, remuneration, duty travel, business travel, staff travel, dress code, bonding, grievance/ dispute handling, whistle blowing, harassment, employment of differently abled persons, gender equity, employee development, alcohol & drug testing, information technology security, accident & illness and overseas employees.
The Company as the National Carrier of Sri Lanka, is an integral part of the aviation industry in Sri Lanka. Therefore, some of the primary legislation governing aviation industry in Sri Lanka that are relevant to the Company, are as follows.
Apart from that, the Company as an international airline having operations in other countries, will be subject to the laws of other countries where the Company operates or carries out its business physically or via any other media. As a result, the Company is constantly monitoring the regulatory developments in other jurisdictions in order to ensure that it complies with them.
As an airline involved with the carriage of passengers and good by air, the Company is subject to certain international conventions. The Warsaw Convention 1929 as amended by various protocols and the Montreal Convention are key international conventions which are considered by the Company in determining the airline’s liability towards a passenger, shipper or consignee. In addition, there are several international conventions that govern safety of passengers on board the aircraft, which are also relevant to the Company.
The regulator of the aviation industry in Sri Lanka is the Civil Aviation Authority of Sri Lanka and the Company is subject to regulations and safety notices issued by them from time to time. The Company possesses the following licenses issued by the CAASL to operate as a commercial airline registered in Sri Lanka.
In addition, the Company has been appointed as the Service Provider by Order published in Gazette Extraordinary No. 1801/37 dated 15th March 2013 by the Minister of Civil Aviation to provide ground handling and catering services to aircraft at Bandaranaike International Airport, Mattala Rajapaksa International Airport and at the Colombo Airport, Ratmalana.
The Company is acting as the sole and exclusive ground handling agent at the Bandaranaike International Airport. At present the Company also provides ground handling services at Mattala Rajapakse Airport.
The Company is a registered company under Section 17 of the Board of Investment of Sri Lanka Law No. 4 of 1978 (as amended by the Board of Investment Law of Sri Lankan Amendments Acts) and accordingly the Company is entitled to various benefits/exemptions.
The procurement activities of the Company are guided by the Government Procurement Guidelines and Manual issued by the Ministry of Finance.
Once a tender has been awarded the successful bidder will be required to enter into a contract with the Company within a stipulated time period. Each user department of the Company to which the subject matter of the contract relates, is the respective custodian of the contract.
Downloads
High Value Contracts Awarded by Tender 2020
High Value Contracts Awarded by Tender 2021 [January to June]
The Company maintains records in terms the Companies Act No.07 of 2007 and these are available for inspection by members of the public in terms of the applicable provisions of this Act. These records include the articles of association, incorporation certificate, director and secretaries register, charges register, instruments creating or evidencing charges and particulars of the registered office of the company.
Other records are also available for perusal by shareholders of the Company (or a person authorized in writing by a shareholder) in terms of the applicable provisions of the Companies Act and these records include minutes of meetings and resolutions of shareholders, copies of written communications to shareholder, annual reports, financial statements, certificates issued by directors, and the interests register of the company.
These records are kept at the Company Secretary’s Office at Airline Centre, Bandaranaike International Airport, Katunayake. A copy or extract thereof may be requested in terms of the provisions of the Companies Act.
Databases are maintained by all user departments of the Company covering the business operations of the airline. The Information Technology Division is responsible for information security of data comprised in these databases.
The Annual Report is prepared by the Company and it is available for perusal free of charge on this website. https://www.srilankan.com/en_uk/coporate/annual-reports
The Company publishes a magazine under the name of “Serendib” for onboard reading by airline passengers.
Contact details of the Information Officer and the Designated Officer of SriLankan Airlines Limited appointed under Section 23(1) of the Right to Information Act, No. 12 of 2016, are provided here as per Section 26(1) of that Act.
Information Officer
Ms. Gayani Ariyaratne
Paralegal Officer
Tel: +94 19733 1021 or +94 71021 1021
E-mail: informationofficer@srilankan.com
Designated Officer
Yasantha Dissanayake,
Chief Financial Officer
Tel: +94 19733 2612
Email: appealofficer@srilankan.com
SriLankan Airlines has designated departments to handle preliminary requests for information on operational matters affecting our valued passengers.
| Passenger concerns | customer@srilankan.com |
| Baggage | cus.bge@srilankan.com |
| Ticketing | reservations@srilankan.com |
| FlySmiLes | flysmiles@srilankan.com |
| General matters | feedback@srilankan.com |
Please access further contact details of these departments by using the link below
http://www.srilankan.com/en_uk/flying-with-us/contact-us
The Right to Information Commission is an independent statutory Commission established under the Right to Information Act, No. 12 of 2016.
As per sec 32 (1) of the Act, any citizen aggrieved by:– (a) the decision made by the Designated Appeals Officer of SriLankan Airlines in respect of an appeal under section 31(1); or (b) the failure to obtain a decision on any appeal made within the time specified for giving the same under section 31(3), may appeal against that decision or the failure to obtain a decision, to the Right to Information Commission
Contact details of the Right to Information Commission and the members of the Commission, are provided here as per Section 26(1)(a) of the Right to Information Act, No. 12 of 2016.
Right to Information Commission
| Address | : | Room No 203-204, BMICH, Bauddhaloka Mawatha, Colombo 07 |
| Telephone | : | 011 2691626 |
| : | rti.commission16@gmail.com | |
| Fax | : | 011 2691625 |
|
Members of the Right to Information Commission |
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Name |
Designation |
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Justice Upali Abeyratne (Rtd.) |
Chairman |
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Justice Rohini Walgama (Rtd.) |
Commissioner |
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Attorney-at-Law Kishali Pinto-Jayawardena |
Commissioner |
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Attorney-at-Law Jagath Liyana arachchi |
Commissioner |
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Fees to be charged for obtaining any information from SriLankan Airlines Limited are provided here as per Section 26(1)(d) and Section 26(2) of the Right to Information Act, No. 12 of 2016 and the relevant sections from the Regulations promulgated under Extraordinary Gazette No 2004/66 dated 03 February 2017 can be referred to here under the Right to Information Commission Rules of 2017 (paragraphs 3-12)
Downloads
Right to Information Act No 12
Regulations
promulgated on 03.02.2017
Past/Present employee shareholders (including their spouse and children under 24
years) are entitled to 3 Economy Class free of charge tickets every two years irrespective
of the number of shares held. These tickets are issued on sub-load basis for destinations
where UL operates. The Shareholder Travel Policy and subsequent amendments are dispatched
to all shareholders and also uploaded in the ‘Shareholder Communique Site’ on the
link below
https://shareholders.srilankan.com/
At the demise of an existing shareholder, his/her successors can request for transmission of shares upon producing proper evidence of death certificate and the grant of probate/letter of administration or such other evidence together with a Share Transfer Form. A request for share transmission should be forwarded to the Company Secretary’s Office, SriLankan Airlines Ltd presently located at Airline Centre, Bandaranaike International Airport, Katunayake.
Requesting for a duplicate share certificateIf a share certificate is lost, a duplicate share certificate will be issued at the request and expense of the Shareholder. A request for issuance of a duplicate share certificate should be forwarded to the Company Secretary’s Office, SriLankan Airlines Ltd presently located at Airline Centre, Bandaranaike International Airport, Katunayake.
Payment of dividendsDividends are declared out of profits of a company. The Company cannot presently declare any dividends due to the negative financial status of SriLankan Airlines Ltd for the past several years.
Sec 10 of the RTI Act - Report to RTI Commission dated 31st December 2020The preparation of Company’s budget is handled by the Finance Division with the support of the rest of the departments.
Please refer to the Financial Reports section comprised in the Company Annual Reports.
https://www.srilankan.com/en_uk/coporate/annual-reports
The Independent Auditors’ Report section is comprised in the Annual Report. The Annual Reports of the Company are audited by the Auditor General’s Department.
Salary Scales – Employees of the Company
SriLankan Airlines Remuneration Details
Richard Nuttall
Chief Executive Officer
Yasantha Dissanayake
Group Chief Financial Officer
Dalrene Thirukumar
Company Secretary
Buddhika Manage
Group Head of Human Resources and Cabin Services
Chamara Perera
Group Head Of Information Technology
Saminda Perera
Head of Marketing
Chaminda Perera
Head of Cargo
Dimuthu Tennakoon
Head of Worldwide Sales and Distribution
Patrick Fernando
Head of Flight Operations
Kshanaka Saparamadu
Senior Manager Revenue Management (Europe and Far East)
Dilantha Weeraratne
Senior Manager Group Safety
Deepal Pallegangoda
Senior Manager Airport and Ground Services
Ravi Samarasinghe
Senior Manager Cabin Services
Bandula Weragama
General Manager Group Security
Deepal Perera
Manager Corporate Communications
Sanjeewa Dissanayake
Senior Manager Aircraft Engineering
Sumudu Upatissa
Head Of Strategy
Thushari Perera
Senior Manager Group Legal Affairs
Please refer the section under budget information which captures the monthly salary totals per grade, salary scales and allowances for all employees of the Company.
As per 30th November 2018, the Company had 6871 employees, of whom 6654 are based in Sri Lanka and 217 are based outside Sri Lanka.
The workforce comprises flight crew, cabin crew, engineers (other than licensed aircraft engineers), aircraft technicians, trainees, graded staff, executives, managers, and the Senior Management Team.
