Convenient payment option that is absolutely credit card-free
SriLankan Airlines team up with Exchange Houses in the United Arab Emirates to bring you in full swing to have flamboyant travel experience .
This unique offer which brings utmost convenience to air travelers through a synergy of book online and pay in cash through a wide range of touch points.
Partners
Country
Banks in Sri Lanka
Banks in UAE
SriLankan Airlines Offices
Kathmandu (KTM)
To learn how to pay for your pay later booking Click here
Before You Pay - What you need to know
Please read below instructions on how to pay.
“Pay in Cash” is currently available for flights which fulfil the below criteria
Over the counter
Departing after the next 72 hours from the time of booking
Operated fully by SriLankan Airlines
Note: When your booking has another airline seat(s)
If your travel itinerary has other airline sectors you have to pay within 8 hours of booking or risk the cancellation of the booking as SriLankan Airlines cannot hold other airline seats for 24 hours.
If the other airline seats are not available by the time you pay, you may incur additional charges to obtain new seats on the other airline flight component and the original fare will not be available.
To avoid any inconvenience you can call our 24 Hour Contact Center just before you pay or reach us via the Chat option on our website to check if the other airline seats are available at the time of booking.
General Terms and Conditions
Please note that if the payments are not made within 24 hours, your booking will be automatically cancelled.
This facility is not available for flights departing within 72 hours.
If your travel itinerary has other airline sectors you have to pay within 8 hours of booking or risk the cancellation of the booking as SriLankan Airlines cannot hold other airline seats.
Kindly seek support from the branch counter staff to ensure that the funds are paid to the correct account to ensure that you receive the ticket with utmost ease
In case of a refund for a ticket issued from the Pay in cash option, please note that a cheque will be issued for the refunded amount for the passengers bearing the ticket
For payments made in UAE the refund will be issued through the respective Exchange Houses for the passengers bearing the ticket. Please note that a fee of AED 15 will be charged for refunding tickets that have been paid through the Al Ansari Exchange.
Currently we are experiencing instances where bank staff may process Pay Later booking payments as normal deposits. This will result in your ticket not being issued and being canceled. Therefore, please inform the bank staff to use the SriLankan Airlines PNR validation Interface. The SriLankan Airlines Icon is made available on their desktops.
Refrain to utilize fund transfer method, as this will be resulted in your ticket not being issued and being canceled & required to proceed with new booking (same fare cannot be guaranteed as fares are subjected to availability. In such instant payment will be refunded as cash deposit & it will take 25- 30 bank working days to receive the money.
For more information and assistance contact us via :
Chat - Simply log on to www.srilankan.com and select the chat icon at the bottom right corner
The United Kingdom is taking steps to help stop the spread of COVID-19.
To protect your health and others’, everyone must complete an online passenger locator form before arrival in the United Kingdom
You may be required to self-isolate for 14 days on arrival. Check the exempt countries list immediately before you travel as this list can change at short notice.
It is a legal requirement that you wear a face covering on public transport in the UK
Failure to comply with the above measures is a criminal offence and you could be fined. Please visit www.gov.uk/uk-border-control for detailed public health advice and requirements for entering the UK. For more information
Notice
All incoming passengers (SriLankan passport holders and foreign passport holders) must obtain prior approval from the Ministry of Foreign Affairs or the SriLankan Mission of the respective country in order to enter into Sri Lanka due to the prevailing situation. Therefore, please ensure that you have all necessary approvals and required documents prior to purchasing your ticket on srilankan.com for the destination Colombo (CMB).
However, transit via Colombo (CMB) is possible within 12 hours to any other SriLankan Airlines destination and such tickets can be purchased via Srilankan.com.
If you need further clarifications, you can reach us via the 24/7 chat support service on our website or call our 24 Hour Contact Center +94117 77 1979 (Within Sri Lanka : 1979)
Notice
Chinese and foreign travelers flying from Sri Lanka to China are required to obtain COVID-19 negative certificates on the 14th day of before boarding and within 48 hours prior to boarding.
Notice
All passengers must fill out "The registration immunization information form" through https://muqeem.sa/#/vaccine-registration/home before traveling to the Kingdom of Saudi Arabia. This is not applicable to Saudi citizens and exempted groups. Please note it is your responsibility to provide accurate information when filling the form. Click here for mandatory quarantine packages to Saudi Arabia (for non-immune passengers) offered by SriLankan Airlines. Information provided here is intended only as a guide and subject to change. It is your responsibility to carry proper travel documents and check entry requirements with the relevant authorities for your upcoming travel. Click here for more details.
Notice
Passengers from the below listed countries and also from all European countries except the UK will not be allowed to enter Bangladesh during the period 03rd April – 18th April 2021.
Argentina
Bahrain
Brazil
Chile
Jordan
Kuwait
Lebanon
Peru
Qatar
South Africa
Turkey
Uruguay
Notice
Due to the prevailing COVID-19 travel restrictions, when you are travelling from India transiting through Colombo is disabled until 30th November 2021. You can book any destination beyond Colombo after 01st December 2021
Essential information to enter Colombo
Please note that passengers will not be allowed to disembark in Sri Lanka with effect from 21st May 2021 to 31st May 2021. Passengers transiting in Sri Lanka for less than 12 hours with a confirmed onward ticket are exempted from above. We apologize for inconvenience caused.
Read more
Essential information to enter Kerala
Passengers must have a medical certificate with a negative coronavirus (covid-19) RT-PCR test result. The test should have been conducted within 72 hours prior to undertaking the journey. The test must be uploaded on the online portal WWW.NEWDELHIAIRPORT.IN READ MORE
Passengers must complete the self-declaration form on the Air Suvidha portal WWW.NEWDELHIAIRPORT.IN before departure and to declare their travel history (of the past 14 days)
Passengers travelling to Kerala must enter details at least two days prior to the travel date into https://covid19jagratha.kerala.nic.in in addition to completing the self-declaration form on the Air Suvidha portal
Essential information to enter Bengaluru / Hyderabad / New Delhi
Passengers must have a medical certificate with a negative coronavirus (covid-19) RT-PCR test result. The test should have been conducted within 72 hours prior to undertaking the journey. The test must be uploaded on the online portal WWW.NEWDELHIAIRPORT.IN READ MORE
Passengers must complete the self-declaration form on the Air Suvidha portal WWW.NEWDELHIAIRPORT.IN before departure and to declare their travel history (of the past 14 days).
Essential information to enter Maharashtra
Passengers must have a medical certificate with a negative coronavirus (covid-19) RT-PCR test result. The test should have been conducted within 72 hours prior to undertaking the journey. The test must be uploaded on the online portal WWW.NEWDELHIAIRPORT.IN READ MORE
Passengers must complete the self-declaration form on the Air Suvidha portal WWW.NEWDELHIAIRPORT.IN before departure and to declare their travel history (of the past 14 days).
Passengers must complete new MCGM undertaking form prior to disembarkation in Mumbai. click here in addition to completing the self-declaration form on the Air Suvidha portal.
Essential information to enter Tamil Nadu
Passengers must have a medical certificate with a negative coronavirus (covid-19) RT-PCR test result. The test should have been conducted within 72 hours prior to undertaking the journey. The test must be uploaded on the online portal WWW.NEWDELHIAIRPORT.IN READ MORE
Passengers must complete the self-declaration form on the Air Suvidha portal WWW.NEWDELHIAIRPORT.IN before departure and to declare their travel history (of the past 14 days).
All passengers arriving into Tamil Nadu must obtain a mandatory TN e-pass by registering on https://tnepass.tnega.org before their travel in addition to completing the self-declaration form on the Air Suvidha portal.
Essential information to enter Singapore
Please note that VTL requirements only apply for the VTL flight to Singapore. Srilankan Airlines may operate both VTL and non-VTL flights on the same route,
so please ensure you select the correct flight. To view the full VTL flight schedules Please click here.
Important Notice
Dear Valued Customer
SriLankan Airlines' service provider for Internet Booking Engine is currently experiencing an unprecedented global service outage, and this may adversely impact your experience.
Please contact our Global Contact Centre +94 19733 1979 for any assistance with existing or new bookings.
We sincerely regret any inconvenience caused and thank you for your patience and understanding.
SriLankan Airlines Limited
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