Lounge Policy

Number given will depict and example

Travel Pattern	Connecting to a oneworld international flight on Business Class from Colombo *		Connecting to a oneworld international flight on Economy Class from Colombo
	Long-Haul	Short-Haul	Long-Haul	Short-Haul
oneworld First class passenger / guest on a oneworld international long-haul flight	(1) Serendib	(2) Serendib	(3) Serenediva	(4) (4) QR Business class passenger / guest from Doha connecting to London on UL Business class will be eligible for Serendib Lounge Serenediva*
oneworld First class passenger / guest on a oneworld international short-haul flight	(5) Serendib	(6) Serendib	(7) Serenediva	(8) (8) i. MH First class passenger / guest from Malaysia connecting to Chennai holding FS Plat / Gold on UL Economy class will not be eligible for Lounge ii. MH First class passenger / guest from Malaysia connecting to Delhi holding FS Plat / Gold on UL Economy class will be eligible for Serendiva Lounge Serenediva*
oneworld Business class passenger / guest on a oneworld international long-haul flight	(9) Serendib	(10) Serendib	(11) Serenediva	(12) (12) i. CX Business class passenger / guest from HongKong connecting to Malaysia on UL Economy class holding FS Plat / Gold will be eligible for Serendiva Lounge ii. CX Business class passenger / guest from Hong Kong connecting to Hyderabad on UL Economy class holding FS Plat / Gold will not be eligible for Lounge iii. UL Business class passenger / guest from Delhi connecting to Male on UL Economy class holding FS Plat / Gold will not be eligible for Lounge Serenediva*
oneworld Business class passenger / guest on a oneworld international short-haul flight	(13) Serendib	(14) Serendib	(15) Serenediva	(16) (16) i. MH Business class passenger / guest from Malaysia connecting to Chennai holding FS Plat / Gold on UL Economy class will not be eligible for Lounge ii. MH Business class passenger / guest from Malaysia connecting to Delhi holding FS Plat / Gold on UL Economy class will be eligible for Serendiva Lounge Serenediva*
oneworld Economy class passenger / guest on a oneworld international long-haul flight	(17) Serendib	(18) Serendib	(19) Serenediva	(20) (20) i.CX Economy class passenger / guest from Hong Kong connecting to Bangkok on UL Economy class holding FS Plat / Gold will be eligible for Serendiva Lounge ii.CX Economy class passenger / guest from Hong Kong connecting to Male on UL Economy class holding FS Plat / Gold will not be eligible for Lounge iii.UL Economy class passenger / guest from London connecting to Male on UL Economy class holding FS Plat / Gold will not be eligible for Lounge Serenediva*
oneworld Economy class passenger / guest on a oneworld international short-haul flight	(21) Serendib	(22) Serendib	(23) Serenediva	(24) (24) i. MH Economy class passenger / guest from Malaysia connecting to Bangalore on UL Economy class holding FS Plat / Gold will not be eligible for lounge ii.UL Economy class passenger / guest from Bangalore connecting to Male on UL Economy class holding FS Plat / Gold will not get the Lounge Serenediva*

A oneworld passenger is defined as any oneworld Emerald and Sapphire or FlySmiLes Platinum and Gold Member.

* Exception: Lounge access will not be applicable for SriLankan Airlines FlySmiLes Platinum and Gold members travelling in Economy class on SriLankan Airlines services out of Maldives, GAN Islands, Trivandrum, Tiruchirappalli , Chennai, Madurai, Bangalore, Cochin, Coimbatore and Hyderabad to Colombo and vice versa on SriLankan Airlines operated flights.

This restriction will also apply to passengers booked on an international itinerary arriving on a flight of less than 5 hours duration (standard flight time) and connecting via CMB to and from any of the above mentioned sectors.

This exception does not apply to other oneworld Emerald and Sapphire members.

A oneworld international long-haul flight is defined as an international flight marketed and operated by any oneworld carrier with a scheduled flight time longer than 5 hours. (A valid ticket, boarding card for the onward or previous long-haul international flight must be shown for lounge access)

A oneworld international short-haul flight is defined as an international flight marketed and operated by any oneworld carrier with a scheduled flight time less than 5 hours.

oneworld Economy class passenger travelling from CMB on a short-haul flight connecting to oneworld international long-haul flight will get the Serenediva Lounge.

Eligibility criteria to access Lounges at Bandaranayake International Airport used by SriLankan Airlines and oneworld/partner carriers

	Serendib Lounge	Serenediva Lounge	Palm Strip Lounge
	Serendib Lounge	Serenediva Lounge	Palm Strip Lounge
All SriLankan Business Class Passengers (FlySmiLes members / Non-FlySmiLes members)*	√	×	×
FlySmiLes Platinum or oneworld Emerald passengers on Economy + Guest #	×	√	×
FlySmiLes Gold or oneworld Sapphire passengers on Economy Class + Guest #	×	√	×
FlySmiLes Classic or oneworld Ruby passengers on Economy Class on SriLankan	NO LOUNGE PRIVILEGES
FlySmiLes Silver passengers and Amex & Standard Chartered Platinum Co-branded card members on Economy Class on SriLankan Airlines (Amex – 4 occasions / SCB – 6 occasions within the tier renewal period)	×	×	√
Business Class Passengers on any oneworld Airline	√	×	×

*Lounge services are not provided for FlySmiLes Platinum and Gold Members travelling in Economy Class to Maldives, GAN Islands, Trivandrum, Tiruchirappalli , Chennai, Madurai, Bangalore, Cochin, Coimbatore and Hyderabad to Colombo and vice versa on SriLankan Airlines operated flights.

Note:

FlySmiLes Platinum / Gold members travelling on Business Class may invite one guest to join them at the Serendib lounge.
FlySmiLes Platinum / Gold members travelling on Economy Class, long-haul sectors may invite one guest to join them at the Serenediva lounge.
Guests must be accompanied by the member and must be traveling on a SriLankan Airlines flight or on any eligible oneworld flight.
The lounge invitation should be presented to enter the lounge.