*Passengers should arrange and confirm the transit accommodation or meal vouchers with the relevant personnel prior to arriving in Colombo.
If eligible based on below conditions, please contact your nearest SriLankan Airlines office, the Global contact center or your travel agent at least
48 hours prior to commencing your journey.
Please produce your confirmed booking for accommodation or meal voucher to the Transfer desk agent in Colombo.
Following conditions will be applied for Transit Hotel Accommodation:
- Passengers should arrive on a SriLankan Airlines flight and transit in Colombo for over 8 hours and up to 24 hours, and should connect to another SriLankan Airlines flight.
- Hotel Accommodation shall be provided for the immediate connection only.
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Passengers should hold a SriLankan Airlines through ticket under a single booking reference to be eligible for this facility. Eg: - Passengers holding two separate tickets for Dubai to Colombo and Colombo to Chennai will not be entitled to this service.
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To avail this offer, minimum ticket fare (Fare+ YQ) must be USD 375 to avail CPS on one direction and the ticket fare (Fare + YQ) must be more than USD 750 to avail CPS on both directions for those who transit between 8-12 hours and between 12-24 hours the minimum ticket fare (Fare+ YQ) must be USD 390 to avail CPS on one direction and the ticket fare (Fare + YQ) must be more than USD 780 to avail CPS on both directions.
- Transit accommodation is provided at the discretion of SriLankan Airlines.
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Suggest all the passengers should go through “Sri Lanka eVisa Website “ETA guidelines/visa fee page through https://www.srilankaevisa.lk and obtained ETA prior to departure when necessary to avoid any inconveniences at the airport.
Following conditions will be applied for Meal vouchers:
- Passengers should arrive on a SriLankan Airlines flight and transit in Colombo for over 8 hours and up to 24 hours, and also should connect to another SriLankan Airlines flight.
- Meal Vouchers shall be provided for the immediate connection only.
-
Passengers should hold a SriLankan Airlines through ticket under a single booking reference to be eligible for this facility. Eg: - Passengers holding two separate tickets for Dubai to Colombo and Colombo to Chennai will not be entitled to this service.
-
To avail this offer, minimum ticket fare (Fare+ YQ) must be USD 375 to avail CPS on one direction and the ticket fare (Fare + YQ) must be more than USD 750 to avail CPS on both directions for those who transit between 8-12 hours and between 12-24 hours the minimum ticket fare (Fare+ YQ) must be USD 390 to avail CPS on one direction and the ticket fare (Fare + YQ) must be more than USD 780 to avail CPS on both directions.
- Meal Vouchers are provided at the discretion of SriLankan Airlines.
Note: Confirmation of your hotel in Colombo does not guarantee entry to Sri Lanka. This is entirely at the discretion of the Sri Lankan Immigration authority
Obtaining a visa for the country of transit and country of destination as applicable remains the responsibility of the passenger. In the event of entry not permitted for the passenger/s, SriLankan Airlines will not be held liable, despite holding a hotel booking.
To make arrangements for the transit accommodation in the event that you are entitled to this facility, please contact your nearest SriLankan Airlines ticket office or the SriLankan Global Contact Center as follows:
Within Sri Lanka - 1979
Outside Sri Lanka - +94 11777 1979
Email - reservations@srilankan.com (Subject should be – Transit Hotel Accommodation / Meal Voucher - TKT number/s – required date)
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