There are 13 main divisions of the Company which are driving the operations of the
organizations. Those divisions are:
- Commercial
- Finance,
- Human Resources,
- Airport & Ground Services,
- Cabin Services,
- Flight Operations,
- Engineering,
- Cargo,
- Legal,
- Information Technology,
- SriLankan Aviation College,
- Revenue Planning Management and Commercial Support,
- Corporate Secretarial Services,
and there are departments under those divisions
The Senior Management Team of the Company comprises of the officers in charge of
these divisions.
The functions of these departments are governed by various internal manuals and
policies to ensure consistency and transparency in the operational activities.
The decision making of the Company takes place at various levels. As a company incorporated
under the Companies Act, the Board of Directors has the authority on final decision
making. The strategic decisions relating to the business affairs of the Company
are made at the Board of Directors level in consultation with the Senior Management
Team and other stakeholders.
The Senior Management Team is in charge of implementing broader policies and decisions
of the Board of Directors, and makes recommendations to the Board of Directors and
are involved with the decision making of the Board of Directors.
The affairs of the Company are governed under internal manuals and policies dealing
with the following subject areas - people administration & people engagement, third
party maintenance operations, related party transactions & donations, marketing,
social media, interlining, commercial promotions, financial accounting, corporate
information security, general service agents & international relations, outstation
finance, corporate credit control, procurement, revenue accounting, management accounting
& financial services, information technology and risk management.
The human resource policy dealing with people administration & people engagement,
deals with numerous subject areas including the employee grading structure and job
categories, hours, work schedules, overtime, holidays, performance evaluation, termination
of employment, disciplinary procedure, medical services and benefits, transfers,
leave, talent resourcing, recruitment, remuneration, duty travel, business travel,
staff travel, dress code, bonding, grievance/ dispute handling, whistle blowing,
harassment, employment of differently abled persons, gender equity, employee development,
alcohol & drug testing, information technology security, accident & illness and
overseas employees.