如果你在机场需要使用轮椅,请在预约的时候提出申请,我们会尽我们所能来帮助你。
当你需要轮椅协助而又没有提前通知机场,机场将收取2000卢比来提供轮椅服务,除非你的航班还有联程航段或仅有一个航班号起点和终点都在美国机场。
可免费携带2件代步工具,不计入标准行李限重。
然而,还有联程航段的乘客或仅共享一个航班号起点和终点都在美国机场的乘客,可将任何您的代步工具继续免费托运。
如果是电动轮椅,在乘机前做好防护措施,更多详情预定时请咨询。
For flights to and from the U.S., operated by codeshare partners, CRO assistance will be provided by our codeshare partners and directions on how to contact the CRO may be found on the codeshare partner’s website.
Certain special services may not be available for codeshare flights operated by partner airlines. Please contact the SriLankan Airlines 24-hour Contact Centre for further information.
For passengers travelling in to and out of United States of America, consumers can obtain a copy of Part 382, the regulations regarding nondiscrimination on the basis of disability in air travel, in an accessible format from the Department of Transportation by any of the following means:
For flights to and from the U.S, operated by codeshare partners, Complaints Resolution Official assistance will be provided by our codeshare partners and directions on how to contact the Complaints Resolution Official may be found on the codeshare partner’s website
Last updated date – 29th March 2023