Sri Lankan Airlines

We understand your need for flexibility under the current conditions. Which is why we have a number of options for you to choose from to effectively manage your booking just as you wish when you book your travel with us on srilankan.com.

While we continue maintain the highest standards of safety and hygiene and ferry you across the world safe and sound, you can certainly count on us if your travel plans change.

Unlimited changes

Changing your travel dates and destination is now a breeze. All you need to do is access your booking through our “Manage my Booking” feature and make the necessary changes at the click of a button.

Exchange your ticket to a travel voucher

Your travel is safe with us! If you have a SriLankan Airlines air ticket that you have already purchased but you cannot travel, you can now exchange your already booked ticket for a voucher that is valid for use for a period of two years from the date of its issue. You can then use this travel voucher to purchase your future air ticket on SriLankan Airlines.

24 hour penalty free cancelation

Changed your mind? For bookings made on Srilankan.com you can get a full refund without any cancellation penalties if you cancel your booking within 24 hours.

Ticket refunds

If you booked your ticket on srilankan.com, we will refund the unutilized value of your ticket to the original form of payment that you used to purchase the ticket.