Travel Insurance


Travel with ease of mind

Whether you are heading to snowy slopes or beautiful beaches, going abroad is always an exciting experience.

Although accidents can happen while you’re away, the best travel insurance policies provide you with peace of mind; with travel insurance from SriLankan Airlines, you’ll be covered for many unforeseen costs incurred whilst you’re away.

Our insurance product covers you for medical expenses, trip cancellation, delays, lost or stolen baggage, personal liability etc. When you choose travel insurance for your trip, there’s no more wondering ‘what if?.’

Whether you’re heading on a family holiday, a last-minute business trip or jetting off on a few city breaks, we’ve got you covered.

Below is some more information about our products, for which Terms and Conditions apply. Please visit the policy information hub for full details.

Note:

  • You can purchase your travel insurance policy when booking your flight. If you prefer to do it later, visit the "Manage My Booking" feature on Srilankan.com to add travel insurance at your convenience. Please note, travel insurance can be obtained up to 5 hours before your scheduled departure.
  • If you have purchased a Travel Insurance policy through SriLankan Airlines, it may take up to 2 hours for the policy document to be emailed to you.
  • If you require to cancel the Travel Insurance policy, request for a date change or any other query, please contact the Insurance provider. This includes any query related to claims, emergency assistance and following up on the status of claims. Contact details will be provided in the policy document.

Customer Services & Claims
Our 24/7 Assistance service is just a phone call away if something goes wrong with your trip. With a network of trusted providers in more than 78 countries, we can get you the help you need when it’s needed. We’re also on hand to help if you lose your travel documents, suffer a cancellation or delay, or have your belongings stolen.

You may contact us on below: Email id : travel@allianz.com | Phone: 0124-4343838

Explore the world with confidence

Whether you’re exploring the rich history and beautiful architecture in Florence, off on a family safari in Kenya or on a quick business trip to Abu Dhabi, travelling is guaranteed to fuel your curiosity

No matter your destination, there’s always a chance for unforeseen events or circumstances to derail your travel plans.

Travel Insurance from SriLankan Airlines is designed for scenarios like these. Based on your travel requirements, our product can provide you with financial compensation, access to quality healthcare and travel assistance to guide you through the unexpected and help ease your stress

We’ll be there for you on your worldwide adventures, protecting you every step of the way.

Below is some more information about our products, for which Terms and Conditions apply. Please visit the policy information hub for full details.


TRAVEL COMPANION

IMPORTANT

Please make sure you read and fully understand the terms and conditions before you travel from Sri Lanka.

Please read carefully the full details of the procedure for obtaining assistance and claims.

Failure to follow the instruction given could result in rejection of the claim.

International sanctions - This Policy does not provide any coverage, benefit, or service for any activity that would violate any applicable law or regulation, including without limitation any economic/trade sanction or embargo

BENEFIT OF SCHEDULE
Section Benefit Sum Insured IN USD Excess / Deductible
      IN USD / Hrs
A Overseas Emergency Accident and Sickness Medical Expenses, Evacuation, Repatriation and Repatriation of Mortal Remains 60,000.00 100.00
In-hospital indemnity benefit - Per day limit subject to maximum of 21 consecutive days 50.00 24 Hrs
Sickness Dental Relief (Filling & Extractions only) 400.00 25.00
B Accidental Death and Disablement benefit (including common carrier) 30,000.00 Nil
C Loss of Common Carrier Checked In Baggage 1,000.00 Nil
D Delay of Common Carrier Checked in Baggage 300.00 6 Hrs
E Loss of passport 250.00 Nil
F Personal Liability 150,000.00 200.00
G Hijack cover (provided up to 30 consecutive days) $ 100/- per day 24 Hrs
H Trip Delay $20 per six hrs. with max. of $500 total 6 Hrs
I Golfer’s hole in one 250.00 Nil
J Missed Departure/Connection 100.00 Nil
K Home Safety (cover up to 30 days from the departure) Excluding Valuables 2,500.00 Nil
Single article limit 100.00
L Trip cancellation 1,000.00 Nil
M Trip curtailment 1,000.00 Nil

24 hours Medical Assistance Services
- Pre-trip information services
- Embassy referral
- Weather and exchange rate information assistance
- Emergency message transmission assistance
- Arrangement of hotel accommodation in case of an emergency
- Interpreter referral
- Lost luggage assistance
- Loss passport assistance 		Included

FAQ

What is Travel Insurance by SriLankan Airlines?
Travel Insurance by SriLankan Airlines is a travel insurance product exclusively designed for SriLankan Airlines passengers and is only available on www.srilankan.com.
It protects you from certain unexpected events during your trip such as medical expenses, personal accident, travel inconvenience, etc. subject to the terms, conditions, exclusions and benefits limits of the policy wording.

This product is underwritten by ‘Allianz Insurance Lanka Limited’ as the insurer with the assistance services provided by ‘AWP Assistance (Sri Lanka) Private Limited’ (trading as ‘Allianz Travel’ in Sri Lanka) as it’s Corporate Agent. In no way SriLankan Airlines represents to be an agent of the insurer.

Who can purchase Travel Insurance by SriLankan Airlines?
Travel Insurance is valid for Sri Lankan resident(s) / Sri Lankan Passport Holders up to 70 years and who are traveling on non-migrant visa having the journey incepting from Sri Lanka (only). Any pre-existing diseases are excluded.

For more information, Please refer to the Policy Wording
How can I apply for Travel Insurance by SriLankan Airlines?
Travel Insurance product can be added to your itinerary when making your flight booking on www.srilankan.com. Alternatively, you may purchase Travel Insurance via Manage Booking on www.srilankan.com.

Can I purchase Travel Insurance by SriLankan Airlines if I’m travelling One Way?
No. This has to be a return trip back to Sri Lanka

I am travelling to multiple destinations on SriLankan Airlines, will I be able to purchase Travel Insurance?
Yes, you will be able to purchase Travel Insurance by SriLankan Airlines. We will use the furthest destination as the final duration & premium for your itinerary.

When does my travel coverage begin and end?
You are only eligible for coverage if we accept your request for insurance. Your policy’s coverage effective start date and end date are indicated in your certificate of insurance. Your trip must start and end in Sri Lanka.

Coverage is only provided for losses that occur while your policy is in effect.

However, if your return travel is delayed due to a covered reason, we will extend your coverage period until the earlier of when you are able to return to your point of origin or primary residence, or until you arrive at a medical facility for further care following a medical repatriation or trip interruption.

This policy applies for a specific trip and cannot be renewed.

Can I continue my medical treatment after I return to Sri Lanka?
Yes, we will pay up to the maximum benefit listed in your Coverage Summary for your continuing medical treatment in Sri Lanka.

The following conditions apply:
  1. We will not pay for continuation of medical treatment for longer than 60 days after the date you return to Sri Lanka.
  2. The illness, injury or condition must have occurred during your trip, and you must have sought medical treatment abroad.

Can I cancel my SriLankan Airlines flight booking for any reason and get a full refund of my air fare because of the Trip Cancellation Benefit in my policy?
The Trip Cancellation and Trip Interruption benefits in your policy only cover the non-refundable portion of your air fare and other trip costs if you have to cancel, postpone or cut short your trip due to covered reasons. This includes serious sickness or death in your family that would prohibit you from continuing with your trip. Pre-existing medical conditions of self or family members are not covered.

To learn more about this benefit, please view the Policy Wording

What should I do if I did not receive my Insurance Confirmation to my inbox?
If you would still like to receive a copy of your Insurance Confirmation for your records, please email us at travel@allianz.lk with your request including your Full Name, Date of Purchase, Confirmation Number (if available), Travel Dates and Email Address.

I have updated my SriLankan Airlines flight booking. How can I change the details of my travel insurance policy?
If you wish to make changes to your policy, please email us at travel@allianz.lk

Please note that changes to your policy will only be entertained if there were changes made to your SriLankan Airlines flight booking.

Can I cancel my travel insurance policy and receive a refund?
Yes, cancellations are allowed before trip inception / start date after the receipt of your certificate of Insurance. No cancellation is allowed post trip inception date.

Please contact us via email at travel@allianz.lk

Let us take care of you

What should I do if I fall sick or encounter an accident abroad?
Call our hotline – 00911244343955 or email : travel.assistance@allianz-assistance.in
For 24 hour Emergency Assistance, please call 00911244343955

Please retain the original copies of your receipts to ensure a smoother claim process.

How do I file for a claim?
Claims form can be downloaded by clicking on claim form Filled up claim form and all related documents / original receipts may be shared via email to travel@allianz.lk

Is there a cut off time for filing my claims?
Yes, you have to notify us of your claim no later than 30 days after the occurrence of the claimable event.

How long does it take to process my claims?
As a SriLankan Airlines customer, your claim will be processed as a priority. Allianz Lanka endeavors to complete the claims review process within seven (7) working days upon receipt of all necessary documents
Travel with Peace of Mind with Selected Coverage for Epidemic and Pandemic Diseases - Including COVID 19 - On All Policies*

Holidays are one of life’s great pleasures, and we want you to travel with complete peace of mind. SriLankan Airlines offers policies which include selected pandemic and epidemic coverage – including being diagnosed with Covid-19 either before your trip commences or during your trip.
* Subject to the terms, conditions, exclusions and benefits limits of the policy wording. For more information please click on the Policy Wording to read the terms and conditions.

Customer Services & Claims
Our 24/7 Assistance service is just a phone call away if something goes wrong with your trip. With a network of trusted providers in more than 78 countries, we can get you the help you need when it’s needed. We’re also on hand to help if you lose your travel documents, suffer a cancellation or delay, or have your belongings stolen.

You may contact us at:

For Customer Service, please:
Call: +65 6327 2210
Mon – Fri, 09:00 – 17:30 (Singapore Time)
e-mail: sg.travelhelp@allianz.com

To File a Claim, please visit:

For Claims Enquiries, please:
Call: +65 6327 2215
Email: sg.travelclaims@allianz.com


Travel Insurance is valid for Singapore citizen or Permanent Residents of Singapore or Singapore Pass Holder and/or Work Permit Holder and their dependents residing in Singapore, and whose journey must start and end in Singapore.

This product is underwritten by ‘Allianz Insurance Singapore Pte. Ltd.’ as insurer with the assistance service provided by ‘AWP Services Singapore Pte. Ltd’ (trading as ‘Allianz Travel’) as its Corporate Agent. In no way SriLankan Airlines represents to be an agent of the insurer.

This Policy is protected under the Policy owner’s Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your Policy is Automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact Allianz Insurance Singapore Pte. Ltd. (https://www.allianz.sg) or visit the GIA or SDIC websites (https://www.gia.org.sg or https://www.sdic.org.sg).

For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, please refer to the table below:

COVERAGE SUMMARY
Coverage When It Applies Maximum Benefit in SGD
    Comprehensive Cancellation
Trip Cancellation Coverage You have to cancel your trip before you depart. $5,000 $5,000
Trip Interruption Coverage Your travel plans are interrupted while you are on your trip. $5,000 NA
Travel Delay Coverage You have to cancel your trip before you depart. $1,500 NA
Maximum reimbursement per 24-hour period of delay:
No Receipts Daily Limit: (Min. Required Delay - 6 hours) $200
With Receipts Daily Limit: (Min. Required Delay - 6 hours) $400
Baggage Coverage Your baggage is lost, damaged, or stolen while on your trip. $5,000 NA
Maximum benefit for all high value items: $1,000
Baggage Delay Coverage Your baggage is delayed by an airline, cruise line, or other travel carrier while on your trip. $1,000 NA
No Receipts Sublimit: Minimum Required Delay – 6 hours $200 (outbound only)
Emergency Medical/Dental Coverage You have to pay for emergency medical or dental treatment while on your trip. $400,000 NA
Dental care maximum sublimit: $500
Emergency Transportation Coverage Transportation is needed following a medical emergency while on your trip. $50,000 NA
Search and Rescue sublimit: $10,000
Personal Liability Coverage You are financially liable for damage you cause to a third party or their property while on your trip. $250,000 NA
Travel Accident Coverage You suffer a death or disability as a result of a travel accident during your trip. $50,000 NA
Loss of sight or limb(s): $25,000
Permanent disablement: $50,000
ID/Document Coverage Your ID or travel document is stolen, lost or damaged while on your trip. $650 NA
The above is only a brief description of the coverage available under your policy. Terms, conditions, limits, sub-limits and exclusions apply to all coverage. Please carefully review your policy for complete details. The definitions of the terms in the Definitions section of the policy will also apply to this Coverage Summary.

Important Notice:
  • This policy does not cover pre-existing medical conditions.
  • This Policy is protected under the Policy owner’s Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your Policy is Automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact Allianz Insurance Singapore Pte. Ltd. (www.allianz.sg) or visit the GIA or SDIC websites (www.gia.org.sg or www.sdic.org.sg).

Frequent Answered Question

What is Travel Insurance by SriLankan Airlines?
Travel Insurance by SriLankan Airlines is a travel insurance product exclusively designed for SriLankan Airlines passengers and is only available on www.srilankan.com.

It protects you from unexpected events during your trip which includes medical expenses, personal accident, travel inconvenience, supplementary benefits.

*Subject to the terms, conditions, exclusions and benefits limits of the policy wording. For more information, please click on Policy Wording for Comprehensive Plan and please click on Policy Wording for Cancellation Plan to read the terms.

This policy is underwritten by Allianz Insurance Singapore Pte. Ltd., as the insurer and AWP Services Singapore Pte. Ltd. (operating under the consumer-facing branding of Allianz Travel) has been appointed by Allianz Insurance Singapore Pte. Ltd. to act as agent to arrange the policy and provide general advice and as service provider to provide other services on behalf of the insurer.

Who can purchase Travel Insurance by SriLankan Airlines?
SriLankan Airlines Passengers who legally reside in Singapore and whom trip start from and end in Singapore, not exceeding 90 days are eligible to purchase the insurance product. For more information, Please refer to the click on Policy Wording for Comprehensive Plan and please click on Policy Wording for Cancellation Plan.

How can I apply for Travel Insurance by SriLankan Airlines ?
Travel Insurance product can be added to your itinerary when making your flight booking on www.srilankan.com.

I am travelling to multiple destination on SriLankan Airlines, will I be able to purchase Travel Insurance?
Yes, you will be able to purchase Travel Insurance by SriLankan Airlines. We will use the furthest destination as the final premium for your itinerary.

When does my travel coverage begin and end?
You are only eligible for coverage if we accept your request for insurance. Your policy’s coverage effective date and coverage end date are indicated in your certificate of insurance. Your trip must start and end in Singapore.

Coverage is only provided for losses that occur while your policy is in effect.

Except for same-day return trips, the departure date and return date that you provided at time of purchase are counted as two separate days of travel when we calculate the duration of your trip.

Your policy ends on the coverage end date listed in your certificate of insurance. However, there are situations where your policy may end on a different date. Additionally, your policy will end on the earliest of:
  1. At 23:59 on the day you cancel your policy; or
  2. At 23:59 on the day you file a trip cancellation claim with us;
  3. At 23:59 on the day you end your trip, if you end your trip early;
  4. At 23:59 on the day you arrive at a medical facility for further care if you end your trip due to a medical reason; or
  5. At 23:59 on the 90th day of the trip.

However, if your return travel is delayed due to a covered reason, we will extend your coverage period until the earlier of when you are able to return to your point of origin or primary residence, or until you arrive at a medical facility for further care following a medical repatriation or trip interruption.

This policy applies for a specific trip and cannot be renewed.

Can I cancel my SriLankan Airlines flight booking for any reason and get a full refund of my air fare because of the Trip Cancellation Benefit in my policy?
The Trip Cancellation and Trip Interruption benefits in your policy only cover the non-refundable portion of your air fare and other trip costs if you have to cancel, postpone or cut short your trip due to covered reasons. This includes serious sickness or death in your family that would prohibit you from continuing with your trip. Pre-existing medical conditions of family members are not covered.

The Trip Cancellation and Trip Interruption benefits in your policy only cover the non-refundable portion of your air fare and other trip costs if you have to cancel, postpone or cut short your trip due to covered reasons. This includes serious sickness or death in your family that would prohibit you from continuing with your trip. Pre-existing medical conditions of family members are not covered.

Where can I get the full Policy Wording of Travel Insurance by SriLankan Airlines Policy?
You may refer to the Policy Wording for Comprehensive Plan and please click on Policy Wording for Cancellation Plan here for the terms and conditions.

What are the key benefits for Covid-19 coverage under Travel Insurance by SriLankan Airlines?
COVID-19 related benefits vary depending on whether you are purchasing a return trip.

Key benefits for COVID-19 coverage are:
  • Up to SGD 400,000 for Emergency Medical/Dental Coverage
  • Up to SGD 5,000 for Trip Cancellation and Trip Interruption Coverage
  • Up to SGD 1,500 for Travel Delay Coverage
If a passenger is quarantined upon return to Singapore, is he/she covered?
No, the policy does not cover quarantine in Singapore

If a passenger tests positive for COVID-19 after arriving back in Singapore, is he/she covered for medical expenses in Singapore?
No. Travel Insurance by SriLankan Airlines will cover the necessary and reasonable medical costs incurred during the overseas trip, as a result of the passenger contracting COVID-19 during the overseas trip.

The following conditions and exclusions apply:
  1. The care must be medically necessary to treat an emergency condition, and such care must be provided by a doctor, dentist, hospital, or other provider authorised to practice medicine or dentistry.
  2. This coverage will not pay for any care provided after your coverage ends
  3. This coverage will not pay for any care for any illness, injury, or medical condition that did not originate during your trip abroad.
  4. This coverage will not pay for non-emergency care or services, such as:
    1. Elective cosmetic surgery or care;
    2. Annual or routine exams;
    3. Long-term care;
    4. Allergy treatments (unless life threatening);
    5. Exams or care related to or loss of /damage to hearing aids, dentures, eyeglasses, and contact lenses;
    6. Physical therapy, rehabilitation, or palliative care (except as necessary to stabilise you);
    7. Experimental treatment; and
    8. Any other non-emergency medical or dental care.
  5. You must not have travelled against the orders or advice of any government or other public authority at any location to, from, or through which you are travelling on your trip.

When does the COVID-19 coverage cease for the passenger?
The COVID-19 coverage will cease at the earlier of when the passenger returns to Singapore or 90 consecutive days after the passenger has commenced the overseas Trip. Trip is defined in Policy Definitions. Please review the Terms and Conditions carefully for a full description of the coverage.

What should I do if I did not receive my Insurance Confirmation in my inbox?
If you would still like to receive a copy of your Insurance Confirmation for your records, please email us at sg.travelhelp@allianz.com with your request including your Full Name, Date of Purchase, Confirmation Number (if available), Travel Dates and Email Address.

Can I cancel my travel insurance policy and receive a refund?
Yes, cancellations are allowed 14days after the receipt of your certificate of Insurance. No cancellation is allowed after the 14days cooling period.

Please contact us via email at sg.travelhelp@allianz.com

What should I do if I fall sick or encounter an accident abroad?
Please contact Allianz 24-hour Emergency Assistance Hotline at +65 6995 1111 if you need medical assistance while travelling. This service is provided by Allianz Assistance
Please retain the original copies of your receipts to ensure a smoother claim process.

How do I file for a claim?
Claims may be submitted online at https://www.allianz-assistance.com.sg/claims.html

Is there a cut off time for filing my claims?
Yes, you have to notify us of your claim no later than 30 days after the occurrence of the claimable event.

Whether you're traveling for business or leisure, we always recommend purchasing travel insurance before your trip.

General Terms and Conditions:

This Travel Insurance is valid for the United Arab Emirates residents who travel from the United Arab Emirates. This policy does not cover claims relating to pre-existing medical conditions.
For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, please refer to the table below:

Cancellation Product

Coverage Summary
Benefits Cover limit Excess
Cancellation up to $2,500 $50

Comprehensive Product

Coverage Summary
Benefits Cover limit Excess
Cancellation and Curtailment up to $2,500 $50
Emergency Medical Expenses $150,000 $50
- Emergency Medical Evacuation / Repatriation Inc. Above
- Repatriation of Remains $5,000
- Dental $200 / tooth ($1,000 Max)
- Hospital Cash $50 / day ($250 Max)
- Emergency Family Travel / Visit of close relative 1x Economy Ticket
Loss of travel documents $500 $25
Delayed Personal Possessions $50 / 4hours ($1,000 Max) 4 hours
Personal Possessions $1,250 $50
- Valuables (including Laptop) $500
- Single item, pair, or set limit $250
- Alcohol, fragrances ,and tobacco $50
Personal Accident
- Death (including common carrier) $20,000 Nil
- Loss of sight or limb $10,000
- Permanent total disablement $20,000
Missed Departure $500 $35
Delayed Departure $50 / 4 hours ($500 Max) 4 hours
Personal Liability $75,000 Nil

The above is only a brief description of the coverage available under your policy. Terms, conditions, limits, sub-limits, and exclusions apply to all coverage. Please carefully review your policy for complete details. The definitions of the terms in the Definitions section of the policy will also apply to this Coverage Summary.

Important Notice:

  • This policy does not cover pre-existing medical conditions
  • Cover is valid if you are aged 65 or under at the date your policy was issued

Frequently Asked Questions

1. What is Travel Insurance by SriLankan Airlines?
The Travel Insurance by SriLankan Airlines is a travel insurance product exclusively designed for SriLankan Airlines passengers and is only available on www.srilankan.com

It protects you from unexpected events during your trip which includes medical expenses, personal accident, travel inconvenience, supplementary benefits.

*Subject to the terms, conditions, exclusions and benefits limits of the policy wording. For more information, please click on Policy Wording to read the terms.

2. Who can purchase Travel Insurance by SriLankan Airlines?
SriLankan Airlines Passengers who legally reside in the UAE and whom trip start from and end in UAE, not exceeding 90 days are eligible to purchase the insurance product. For more information, Please refer to the Policy Wording.

3. How can I apply for Travel Insurance by SriLankan Airlines ?
Travel Insurance product can be added to your itinerary when making your flight booking on www.srilankan.com

4. I am travelling to multiple destinations on SriLankan Airlines, will I be able to purchase Travel Insurance?
Yes, you will be able to purchase Travel Insurance by SriLankan Airlines. We will use the furthest destination as the final premium for your itinerary.

5. When does my travel coverage begin and end?
You are only eligible for coverage if we accept your request for insurance. Your policy’s coverage effective date and coverage end date are indicated in your certificate of insurance. Your trip must start and end in the UAE.

Coverage is only provided for losses that occur while your policy is in effect.

Except for same-day return trips, the departure date and return date that you provided at time of purchase are counted as two separate days of travel when we calculate the duration of your trip.

6. Can I cancel my SriLankan Airlines flight booking for any reason and get a full refund of my air fare because of the Trip Cancellation Benefit in my policy?
The Trip Cancellation benefit in your policy only cover the non-refundable portion of your airfare and other trip costs if you have to cancel, postpone or cut short your trip due to covered reasons. This includes serious sickness or death in your family that would prohibit you from continuing with your trip. Pre-existing medical conditions of family members are not covered.

7. Can I cancel my travel insurance policy and receive a refund?
Your policy can be cancelled and refunded if the request of cancellation was submitted within 48 hours from the date of purchase.

Please contact us via email at travel@nextcarehealth.com

8. Does this Travel Insurance enforce an age limit?
Yes, the maximum age at the time of buying the policy is 65 years. For details please refer to the product details and description.

9. Do I have to carry a copy of my Certificate of Insurance with me when travelling?
No, you do not need to carry a copy of your Certificate of Insurance. All you need is your Policy Number which will be available to you from the email you will receive after purchasing the plan. And the 24-hour Emergency phone number: +971-4-270 8705 or WhatsApp: +971 56 216 4563.

10. What do I do if I did not receive or I had lost my Certificate of Insurance?
Your Travel Insurance was successfully processed if it is reflected on the Confirmation Page of this site. You should receive your confirmation within 4 hours of completing your purchase.

In case you haven’t received you certificate of insurance, simply e-mail us your Policy Number (if available), Full Name, Flight Booking Number, Travel Dates, Date of Purchase and E-mail Address to: travel@nextcarehealth.com

11. Is COVID-19 Cover included in this Travel Insurance Policy?
No- medical treatment expenses and quarantine costs are not covered under this policy if you test positive during your trip outside your country of residence.

12. What should I do if I fall sick or encounter an accident abroad?
For any urgent enquires you may kindly contact our Travel Insurance Team Email: travel.emergency@nextcarehealth.com Phone: +971 4 270 8705 WhatsApp: +971 56 216 4563

13. How do I file for a claim?
In the event of an insurance claim, you can submit your claim directly through the Online Claims Portal. Alternatively contact the Claims Center team at: Email travel.claims@nextcarehealth.com

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