With SriLankan Airlines “Time To Think” option, you are now able to secure your preferred booking and fare for the next 48 hours by simply paying a holding fee. This gives you plenty of time to firm up your plans before you make your purchase. You may proceed to pay the full fare within the holding period once you are sure of your travels. Holding time will be only 24 hours if you are booking within the period 2 to 7 days prior to flight departure.
How does Time To Think work?
Complete your travel itinerary and select the Time To Think option at the payment
page.
You will be required to pay a small fee to guarantee your booking and flight. This
fee is Non- refundable will not be deducted from your total ticket.
Once you pay the holding fee, you will receive an email confirmation with your booking
reference together with the final payment deadline.
Once you’ve decided, you can pay the full fare within the holding period through
Manage My Booking option at our website to avoid any cancellation.
Important Information
This facility is available for bookings made minimum 2 days prior to flight departure.
For bookings made between 7 days to 2 days prior the flight departure, 24 hours’ ticketing time limit is granted.
For bookings made more than 7 days prior the flight departure, 48 hours’ ticketing time limit is granted.
Extension of payment deadline for this service is not possible.
Terms & Conditions
Holding fee is an additional fee (net per passenger) and will not be deducted from
the ticket fare when you are making the full payment.
You can make the payment for the purchase of ticket later via SriLankan Airlines
Manage My Booking through a credit/debit card only. Payments are not permitted through
the ticket offices, call center, and other offline channels.
If the full payment has not been made on time, your booking will be cancelled, and
the holding fee will be forfeited.
If you have done any changes to the original travel itinerary by any offline channel
during the holding period, you will not be able to complete the payment through
Manage My Booking and the Time to think fee will not be refunded.
Airline will not be liable for the bookings canceled due to the nonpayment within
the given period.
The holding fee is a non-refundable and non-transferable one-time fee.
Time to think option cannot be used for Sri Lankan Airlines fares booked via frequent
flyer Miles and Cash option.
This facility will be available for online bookings throughout the network for UL
flights only. If your Itinerary includes UL codeshare flights (UL 4 digit flight
number) and other Airline flights, this service is not available.
Once your reservation is under the holding period, you will not be able to add or
remove any additional services.
Please note that your seat selections can be changed due to Aircraft changes during
the holding period. In that case, you will be assigned with the best suitable seat.
The United Kingdom is taking steps to help stop the spread of COVID-19.
To protect your health and others’, everyone must complete an online passenger locator form before arrival in the United Kingdom
You may be required to self-isolate for 14 days on arrival. Check the exempt countries list immediately before you travel as this list can change at short notice.
It is a legal requirement that you wear a face covering on public transport in the UK
Failure to comply with the above measures is a criminal offence and you could be fined. Please visit www.gov.uk/uk-border-control for detailed public health advice and requirements for entering the UK. For more information
Notice
All incoming passengers (SriLankan passport holders and foreign passport holders) must obtain prior approval from the Ministry of Foreign Affairs or the SriLankan Mission of the respective country in order to enter into Sri Lanka due to the prevailing situation. Therefore, please ensure that you have all necessary approvals and required documents prior to purchasing your ticket on srilankan.com for the destination Colombo (CMB).
However, transit via Colombo (CMB) is possible within 12 hours to any other SriLankan Airlines destination and such tickets can be purchased via Srilankan.com.
If you need further clarifications, you can reach us via the 24/7 chat support service on our website or call our 24 Hour Contact Center +94117 77 1979 (Within Sri Lanka : 1979)
Notice
Chinese and foreign travelers flying from Sri Lanka to China are required to obtain COVID-19 negative certificates on the 14th day of before boarding and within 48 hours prior to boarding.
Notice
All passengers must fill out "The registration immunization information form" through https://muqeem.sa/#/vaccine-registration/home before traveling to the Kingdom of Saudi Arabia. This is not applicable to Saudi citizens and exempted groups. Please note it is your responsibility to provide accurate information when filling the form. Click here for mandatory quarantine packages to Saudi Arabia (for non-immune passengers) offered by SriLankan Airlines. Information provided here is intended only as a guide and subject to change. It is your responsibility to carry proper travel documents and check entry requirements with the relevant authorities for your upcoming travel. Click here for more details.
Notice
Passengers from the below listed countries and also from all European countries except the UK will not be allowed to enter Bangladesh during the period 03rd April – 18th April 2021.
Argentina
Bahrain
Brazil
Chile
Jordan
Kuwait
Lebanon
Peru
Qatar
South Africa
Turkey
Uruguay
Notice
Due to the prevailing COVID-19 travel restrictions, when you are travelling from India transiting through Colombo is disabled until 30th November 2021. You can book any destination beyond Colombo after 01st December 2021
Essential information to enter Colombo
Please note that passengers will not be allowed to disembark in Sri Lanka with effect from 21st May 2021 to 31st May 2021. Passengers transiting in Sri Lanka for less than 12 hours with a confirmed onward ticket are exempted from above. We apologize for inconvenience caused.
Read more
Essential information to enter Kerala
Passengers must have a medical certificate with a negative coronavirus (covid-19) RT-PCR test result. The test should have been conducted within 72 hours prior to undertaking the journey. The test must be uploaded on the online portal WWW.NEWDELHIAIRPORT.IN READ MORE
Passengers must complete the self-declaration form on the Air Suvidha portal WWW.NEWDELHIAIRPORT.IN before departure and to declare their travel history (of the past 14 days)
Passengers travelling to Kerala must enter details at least two days prior to the travel date into https://covid19jagratha.kerala.nic.in in addition to completing the self-declaration form on the Air Suvidha portal
Essential information to enter Bengaluru / Hyderabad / New Delhi
Passengers must have a medical certificate with a negative coronavirus (covid-19) RT-PCR test result. The test should have been conducted within 72 hours prior to undertaking the journey. The test must be uploaded on the online portal WWW.NEWDELHIAIRPORT.IN READ MORE
Passengers must complete the self-declaration form on the Air Suvidha portal WWW.NEWDELHIAIRPORT.IN before departure and to declare their travel history (of the past 14 days).
Essential information to enter Maharashtra
Passengers must have a medical certificate with a negative coronavirus (covid-19) RT-PCR test result. The test should have been conducted within 72 hours prior to undertaking the journey. The test must be uploaded on the online portal WWW.NEWDELHIAIRPORT.IN READ MORE
Passengers must complete the self-declaration form on the Air Suvidha portal WWW.NEWDELHIAIRPORT.IN before departure and to declare their travel history (of the past 14 days).
Passengers must complete new MCGM undertaking form prior to disembarkation in Mumbai. click here in addition to completing the self-declaration form on the Air Suvidha portal.
Essential information to enter Tamil Nadu
Passengers must have a medical certificate with a negative coronavirus (covid-19) RT-PCR test result. The test should have been conducted within 72 hours prior to undertaking the journey. The test must be uploaded on the online portal WWW.NEWDELHIAIRPORT.IN READ MORE
Passengers must complete the self-declaration form on the Air Suvidha portal WWW.NEWDELHIAIRPORT.IN before departure and to declare their travel history (of the past 14 days).
All passengers arriving into Tamil Nadu must obtain a mandatory TN e-pass by registering on https://tnepass.tnega.org before their travel in addition to completing the self-declaration form on the Air Suvidha portal.
Essential information to enter Singapore
Please note that VTL requirements only apply for the VTL flight to Singapore. Srilankan Airlines may operate both VTL and non-VTL flights on the same route,
so please ensure you select the correct flight. To view the full VTL flight schedules Please click here.
Important Notice
Dear Valued Customer
SriLankan Airlines' service provider for Internet Booking Engine is currently experiencing an unprecedented global service outage, and this may adversely impact your experience.
Please contact our Global Contact Centre +94 19733 1979 for any assistance with existing or new bookings.
We sincerely regret any inconvenience caused and thank you for your patience and understanding.
SriLankan Airlines Limited
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