Book now – Pay in Cash

You don't need a credit card anymore!

Convenient payment option that is absolutely credit card-free
SriLankan Airlines team up with Exchange Houses in the United Arab Emirates to bring you in full swing to have flamboyant travel experience .
This unique offer which brings utmost convenience to air travelers through a synergy of book online and pay in cash through a wide range of touch points.

Partners

Country
Banks in Sri Lanka
 
Banks in UAE      
 
SriLankan Airlines Offices Kathmandu (KTM)    

To learn how to pay for your pay later booking Click here


Before You Pay - What you need to know

Please read below instructions on how to pay.

“Pay in Cash” is currently available for flights which fulfil the below criteria

  • Over the counter
  • Departing after the next 72 hours from the time of booking
  • Operated fully by SriLankan Airlines

Note: When your booking has another airline seat(s)

  • If your travel itinerary has other airline sectors you have to pay within 8 hours of booking or risk the cancellation of the booking as SriLankan Airlines cannot hold other airline seats for 24 hours.
  • If the other airline seats are not available by the time you pay, you may incur additional charges to obtain new seats on the other airline flight component and the original fare will not be available.
  • To avoid any inconvenience you can call our 24 Hour Contact Center just before you pay or reach us via the Chat option on our website to check if the other airline seats are available at the time of booking.

General Terms and Conditions

  • Please note that if the payments are not made within 24 hours, your booking will be automatically cancelled.
  • This facility is not available for flights departing within 72 hours.
  • If your travel itinerary has other airline sectors you have to pay within 8 hours of booking or risk the cancellation of the booking as SriLankan Airlines cannot hold other airline seats.
  • Kindly seek support from the branch counter staff to ensure that the funds are paid to the correct account to ensure that you receive the ticket with utmost ease
  • In case of a refund for a ticket issued from the Pay in cash option, please note that a cheque will be issued for the refunded amount for the passengers bearing the ticket
  • For payments made in UAE the refund will be issued through the respective Exchange Houses for the passengers bearing the ticket. Please note that a fee of AED 15 will be charged for refunding tickets that have been paid through the Al Ansari Exchange.
  • Currently we are experiencing instances where bank staff may process Pay Later booking payments as normal deposits. This will result in your ticket not being issued and being canceled. Therefore, please inform the bank staff to use the SriLankan Airlines PNR validation Interface. The SriLankan Airlines Icon is made available on their desktops.
  • Refrain to utilize fund transfer method, as this will be resulted in your ticket not being issued and being canceled & required to proceed with new booking (same fare cannot be guaranteed as fares are subjected to availability. In such instant payment will be refunded as cash deposit & it will take 25- 30 bank working days to receive the money.

For more information and assistance contact us via :

  • Chat - Simply log on to www.srilankan.com and select the chat icon at the bottom right corner
  • Email - bookings@srilankan.com
  • Call us on our 24 Hour Contact Center number - +94117 77 1979 (Within Sri Lanka : 1979)

Location Contact Numbers Branch Address
Abu Dhabi Office +971 2 6337125 Zayed the 2nd street ,Al Darmaki Building ,P O BOX 2086,Abu Dhabi ,UAE.
Dubai Office +971 4 3961222 Sharaf Travels Building, Khalid Bin Al Waleed Road, Bur Dubai, Dubai, UAE.

Sri Lanka and UAE Payment Options Click here learn how to pay for your pay later booking.



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