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Travelling with pets | If I want to take my pet what is the procedure to follow?

Domesticated animals such as cats, dogs, birds, rabbits, and ornamental fish are accepted for carriage as checked baggage. There are restrictions according to the type of the aircraft and the country you are flying to/from. Please contact our Global call center for more details on this.


Animals of an unusual size or nature such as monkeys, snakes etc. cannot be carried as checked baggage. They should be referred to our Cargo office as they need to be carried in the Cargo compartments.

Please check the section on ‘Pets and Service animals’ on our Baggage Information page for more details.


Travelling with pets | If I want to take my pet what is the procedure to follow?

Pets:
Before bringing any pets into Sri Lanka, prior authorization must be obtained from the Department of Animal Production and Health (DAPH). Information can be obtained from:


- Chief Animal Quarantine Officer, 41 Morgan Road, Colombo 2, Sri Lanka. Tel. or fax: 94 11 2448683; or

- Animal Quarantine Officer, B.I.A., Katunayake, Sri Lanka. Tel. or fax: 94 11 2253430; or

- www.daph.gov.lk

Cats and dogs must be accompanied by a veterinarian good health and rabies certificate issued in country of origin and issued by the veterinary authorities. A stamp fee of LKR 5.- and a Customs fee of LKR 250.- for each dog must be paid on arrival.

Due to the outbreak of bird flu, the import of pet birds from the following countries is prohibited: Afghanistan, Bangladesh, Bhutan, Bulgaria, Cambodia, China (People's Rep.), Chinese Taipei, Congo, Cote d'Ivoire, Denmark, Egypt, Finland, Germany, Ghana, Hong Kong (SAR China), India, Indonesia, Iran, Iraq, Ireland (Rep.), Israel, Japan, Korea (Rep.), Lao People's Dem. Rep., Malaysia, Mexico, Montenegro, Nepal, Netherlands, Nigeria, Pakistan, Philippines, Russian Fed., Saudi Arabia, Slovakia, South Africa, Sweden, Switzerland, Togo, United Kingdom, Vietnam.
Source (www.iatatravelcentre.com)

Domesticated animals such as cats, dogs, birds, rabbits, and ornamental fish are accepted for carriage as checked baggage. There are restrictions according to the type of the aircraft and the country you are flying to/from. Please contact our Global call center for more details. Animals of an unusual size or nature such as monkeys, snakes etc. cannot be carried as checked baggage. They should be referred to our Cargo office as they need to be carried in the Cargo compartments.


Please check the section on ‘Pets and Service animals’ on our Baggage Information page for more details.


Dangerous items | What is known as unacceptable baggage?

The following items are considered as unacceptable baggage by the airline.


a) Articles which, in the opinion of Carrier, are inadequately packed or unsuitable for air carriage due to its weight, size or nature such as sharp items/objects and/or any irregular metal objects over 5kgs of weight.
b) Live animals except dogs, cats, household birds and other pets will be accepted for carriage subject to Carrier's regulations.
c) Firearms and ammunition other than for hunting and sporting purposes.
d) Fragile or perishable items, money, jewelry, precious metals, silverware, negotiable papers, securities or other valuables, business documents, passports and other identification documents or samples.


Prior to travel, it is advisable to contact your local ticket office or our global call center for more details on the above items.



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Information related to credit card payments and how it's done
How to perform online checkin and related information
Explore flight stopovers, conneting flights, transit details here.
Muticity booking related information can be found here.
Codeshare flight and interline flight details can be viewed here.
What would you need to know about Refunds & Cancellations
All you need to know when you are travelling with your kids
Special assistance, and guidance related information.
Luggage and baggage related details can be found here.
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Answers for your questions related to the Airport
General information about flights, ticketing and airline corporate information.
Answers for questions related to Student Special Promotion
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